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SERVICES
Billing Department
If you have any questions concerning your monthly bill or account please call (270) 726-5005 or (270) 726-5006.
Emergency Service
If there are problems with water service, leaks, etc. the following numbers can be used. There will be no billing information or data at these numbers.
Russellville Water Department: (270) 726-5025
(Monday-Friday 7:00 am - 3:30 pm)
Russellville Wastewater Plant: (270) 726-5037 (will page/radio maintenance personnel)
(After hours and weekends)
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Explanation of Benefits
Non-Refundable Charges
| Meter Set: | |
| (5/8" Meter & Parts: | |
| Cut On/Cut Off Fee: | |
| Cut On/Cut Off After Hours Fee: | |
| Cut On Fee for NON PAYMENT cut off: | |
| Cut On Fee for NON PAYMENT cut off after hours: | |
| Returned Check Fee: | |
| Sewer Tap: | |
| Reconnect Fee/Regular Hours: | |
| Reconnect Fee/After Hours: | |
| Extension fee/prior disconnecting service: | |
| Meter Testing Fee/if meter found accurate: | |
| Wastewater Permit Discharge
Restaurant Fee/Annual: | |
Refundable Charges
RATES
| First 1,000 gallons: | $13.29 Minimum bill |
| Next 19,000 gallons: | $11.44 per 1,000 gal. |
| Next 30,000 gallons: | $10.06 per 1,000 gal. |
| Next 50,000 gallons: | $9.15 per 1,000 gal. |
| Next 400,000 gallons: | $8.24 per 1,000 gal. |
| Over 500,000 gallons: | $7.33 per 1,000 gal. |
Sewer rates became effective 02/01/07
| First 1,000 gallons: | $8.95 Minimum Bill |
| Next 1,000 gallons: | $8.95 per 1,000 gallons |
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